Technology Support offers basic audio and visual assistance (AV) for communication, conferencing, and events.

Technology Support does not manage room reservations. For more information regarding room reservations, go to https://www.utdallas.edu/atec/about/building/reservations/ or contact ATECreservation@utdallas.edu.

 

Setups

Technology Support offers a variety of setups to meet the needs of most conferences and events, which includes, but is not limited to: 

• Skype
• WebEx
• Webcam
• Projector
• Mobile TV
• Laptop (Mac or Windows)
• Portable Speakers

 

Request

To request technical support, please submit a ticket request to atec_tech@utdallas.edu. When sending a request, be sure to include: 

• Who it's for.
• What it's for.
• Location(s) and/or room number(s).
• Start and end time(s)
• Date(s)
• A detailed description of the assistance and equipment required.

 

Once Scheduled

A Lab Tech will visit 15 minutes prior to the event or conference to setup. They will wait in the room/area for a few minutes once the event or conference begins to ensure no technical difficulties are encountered before leaving. At the end time of the event or conference, a lab tech will come by and pick up the setup equipment.