Technology Support offers basic audio and visual assistance (AV) for communication, conferencing, and events.
Technology Support does not manage room reservations. For more information regarding room reservations, go to https://www.utdallas.edu/atec/about/building/reservations/ or contact ATECreservation@utdallas.edu.
Setups
Technology Support offers a variety of setups to meet the needs of most conferences and events, which includes, but is not limited to:
- Skype
- WebEx
- Webcam
- Projector
- Mobile TV
- Laptop (Mac or Windows)
- Portable Speakers
Request
To request technical support, please submit a ticket request to atec_tech@utdallas.edu. When sending a request, be sure to include:
- Who it's for.
- What it's for.
- Location(s) and/or room number(s).
- Start and end time(s)
- Date(s)
- A detailed description of the assistance and equipment required.
Once Scheduled
A Lab Tech will visit 15 minutes prior to the event or conference to setup. They will wait in the room/area for a few minutes once the event or conference begins to ensure no technical difficulties are encountered before leaving. At the end time of the event or conference, a lab tech will come by and pick up the setup equipment.